This unit of competency defines the skills and knowledge required to receive an order, pick an order, check against documentation and place in the correct area and complete enterprise documentation.

This unit applies where the employee needs to exercise knowledge of the enterprise product range and the procedures, practices and standards for the storage and handling of a product.

Simple handling of goods not requiring the ability to identify different products or to interact with inventory records and stock location systems is covered by unit MEM11010 Operate mobile load shifting equipment or unit MEM11011 Undertake manual handling.

If materials handling equipment skills are required unit MEM11010 Operate mobile load shifting equipment should also be selected.

Where materials handling equipment requires a licence, appropriate units should also be selected.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Where the storage and handling of dangerous goods is a component of the application of this unit, users should check for relevant regulations and legislation with the appropriate authorities.

Band: A

Unit Weight: 4

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Materials handling equipment includes one (1) or more of the following:	forklift order picker WAVE truck pallet trucks wheelbarrow trolleys sack truck
Storage and handling requirements include the following:	relevant legislative requirements e.g. dangerous goods and storage of poisons acts and regulations
Enterprise documentation includes one (1) or more of the following:	invoices orders returns recording cards inventory documentation maintenance inventories documents (hardcopy or electronic) required by legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Receive orders and check for errors
Identify product to be picked
Select and use materials handling equipment appropriate to products, as required
Locate products to be picked according to SOPs
Pick order, either by manual handling or using materials handling equipment
Handle product according to storage and handling requirements identified in operating procedures/regulations
Follow standard operating procedures (SOPs)
Receive orders and check for errors
Select and use materials handling equipment appropriate to products, as required
Check picked order against documentation

Assessment Cover Sheet

MEM11005 - Pick and process order

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MEM11005 - Pick and process order

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: